Boil Water Notice issued for Town of Black Mountain water customers
Effective 6:00 p.m. EST October 17, 2024
The Town of Black Mountain is issuing a Boil Water Notice for all Town of Black Mountain water customers due to loss of pressure in distribution system pipes and levels of turbidity (particles) in the water. If you receive this message, you are under a Boil Water Notice.
A Boil Water Notice means there is contamination due to impacts from Hurricane Helene including the potential for untreated water in the distribution system from pipe breaks and levels of turbidity that exceed Safe Drinking Water Act standards initially used to restore water pressure. Your water may look cloudy and/or have a chlorine odor.
IT IS REQUIRED FOR CUSTOMERS TO VIGOROUSLY BOIL TAP WATER FOR ONE (1) MINUTE BEFORE CONSUMING IT.
Once laboratory testing of the system confirms the possibility of risk is not present, customers will receive notification that the boil water notice has been lifted via CodeRED and this website.
Water can be used for flushing toilets, laundry, bathing, and washing hands for basic personal hygiene but not for home or commercial food preparation. During bathing please monitor small children to ensure they do not accidentally drink the water. Infants can be given sponge baths.
This Boil Water Notice will remain until further notice.
Guidance for washing dishes
Dishwasher: If your dishwasher has a sanitizing cycle or reaches a final rinse temperature of at least 170°F, you can use it. Check your dishwasher's manual or contact the manufacturer to confirm.
Hand-washing dishes: Wash and rinse dishes using hot water, then soak them in a solution of 1 tablespoon of unscented bleach per gallon of warm water for at least one minute. Allow the dishes to air dry completely before using them again.
Disposable items: If possible, use disposable plates, cups, bowls, and flatware.
If you do not have water, let the Town Water Administration department know at 828-419-9300.
Please note: If you pay your water bill to Asheville, follow their announcements for water updates.
Click to view the official release from the Town of Black Mountain.
