How to replace lost documents
When applying for FEMA assistance or other forms of grants, loans, or aid, North Carolinians may need to provide proof of identity, residence, or other documentation. Here are some links to help you learn how to replace important documents that may have been lost or damaged during the storm.
Birth and death certificates, marriage and divorce documents: Order certificates online, here: NCDHHS: DPH: NC Vital Records: Order a Certificate
Driver’s license: If your North Carolina driver’s license or ID card has been lost or damaged, you may apply for a replacement at any driver license office. Standard licenses may also be replaced online, here: Official NCDMV: License Renewal & Replacement. If you need to make a change of address, North Carolina driver’s license or ID card holders have 30 days to update their address on the credential.
Federal tax returns: Click here to access Form 4506, which is the way to request a copy of tax returns.
Green Card: Go to uscis.gov/green-card/after-we-grant-your-green-card/replace-your-green-card and complete the Form I-90 application to replace a permanent resident card, and file it online or by mail.
Insurance policy information: Call your insurance company or agent and request a copy of your policy, including the Declaration Page.
Medicare card: To replace your card, call Medicare at 800-633-4227(TTY 877-486-2048), visit your local Social Security office, request a new card through you online account with Social Security, or visit MyMedicare.gov.
Military records: Request military service records through the National Archives: archives.gov/veterans/military-service-records
Passport: Click here to begin the process for replacing a lost or stolen Passport: travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html
Social Security card: Depending on your situation, you may be able to apply for a replacement card online. Visit ssa.gov/number-card/replace-card to answer a few questions about yourself, and SSA will let you know the best way to make your request.
Voter registration ID: In the 2024 general election, whether voting in-person or by mail, North Carolina voters will be asked to show photo ID. Voters can show their driver’s license, but many other forms of photo ID will be accepted. Registered voters who do not have a photo ID can get one for free from their county board of elections or an NCDMV office. Click here for information: ncsbe.gov
