RECOVERY RESOURCES

Be sure to also visit our Emergency Assistance page for information about Helene disaster relief funds available to individuals through FEMA, the State of North Carolina, and the United Way.

Town of Black Mountain suspends building permit fees through June 2025

Property owners seeking to rebuild on their property in Black Mountain will not have to pay any permitting fees to do so. The Town of Black Mountain has suspended all permitting FEES through June 30, 2025. Property owners must still apply for and get the necessary building permit(s) and required inspections. The permitting process and fee waiver applies to:

  • Residential

  • Commercial

  • Trade

  • Land disturbance

  • Floodplain

Power & Gas Restoration

Reach out to your utilities provider for service requests and status updates.

Water Restoration

Until further notice, Black Mountain is under a Boil Water Notice for all Town of Black Mountain water customers. IT IS REQUIRED THAT YOU VIGOROUSLY BOIL TAP WATER FOR ONE (1) MINUTE BEFORE CONSUMING IT. If you do not have water, contact the Town Water Administration department at 828-419-9300.

Resources for Repairing Private Road and Bridges

What kind of resources are available to help you repair your private road or bridge? Click below for a helpful Q&A .

Insurance Assistance

North Carolina Department of Insurance|
Western Regional Office
385 Hendersonville Rd., Arden, NC 29704
828-318-0250

The North Carolina Department of Insurance (DOI) can provide you guidance in filing an insurance claim. They can also provide legal resources in the case of an insurance dispute. Call 855-408-1212, 828-318-0250, or click below for more information.

If you are an agent, call 919-807-6800 for Agent Services.

Additional Resources

U.S. Small Business Administration Disaster Assistance Loan Program

If you live in a declared disaster area and have experienced damage to your home or personal property, you may be eligible for financial assistance from SBA — even if you don’t own a business. As a homeowner, renter, or personal property owner, you may apply to SBA for a loan to help you recover.

Resources for North Carolina Employees, Nonprofits, and Business Owners

For information about grants, unemployment benefits, tax relief, and other resources for employees, business owners, and nonprofits, click here:

Do you need help with basic needs?

Visit our Emergency Assistance page for local resources for food, water, medical care, supplies, and what to do if you still don’t have running water or electricity in your home or place of business.